The way our organisations work, and the needs of our clients has changed, and will continue to do so. Are you moving with this? And, what are some key questions to ask about your job role?
What the relationship really looks like
How many more times does this have to happen? You travel to see a client and they stiff ya! They bump you or give you five minutes instead of the agreed thirty. It can be frustrating, disrespectful, and simply bad for business. This also happens with internal customers across departments. It happens daily in shops, cafes, and all sorts of events.